Shippable Orders
If a package is lost or damaged while in transit:
All shippable products (books & merchandise) can be refunded, replaced, or returned- free of cost.
In all other instances, besides loss or damage:
A return shipping label will be emailed, and shipping cost for the return label will be deducted from the refund. The purchase (with return shipping cost deducted) will be refunded upon receipt of the returned package.
Please submit the contact form below with any requests/inquiries regarding refunds, replacements, or returns for shippable products.
Downloadable Orders
All digital, downloadable resources are non-refundable. Please check the description and preview closely before purchasing all downloadable teaching materials (to ensure that the resource is for your specific grade level, etc.)
If you are experiencing a technological issue in accessing your files, please submit the contact form below for assistance.
Service-Based Orders
If you are needing to reschedule an Author Visits or Book Publishing Consultation call, please send an email to [email protected].
If you would like to request a cancellation/refund for a service-based order, please fill out the contact form below.
Thank you!
